A UTILIZAÇÃO DE SISTEMAS DE INFORMAÇÃO NA GESTÃO DA EMPRESA LATICÍNIOS JL LTDA

Abstract

Currently, several companies have chosen to acquire information systems capable of assisting in the management of processes. Thus, this monographic work aims to verify how technology, in this case specifically information systems, has changed the ways of working, thus ensuring more speed in the company's processes, and more reliability for the company. The company chosen was Laticínios JL LTDA, because I am part of its staff, and thus the need to do this research was verified, to verify its use of the system, and the due improvements in the company after its implementation. The methodology used consists of the application of a questionnaire to employees from different sectors of the company, chosen at random in order to verify the use of the Integrated Management System (ERP) and its contributions to the development of the employees' functions. The results showed that the company Laticínios JL Ltda uses the ERP to facilitate its management; moreover, it was observed that the employees from the different sectors analyzed use the system with ease and report that it contributes to generate more reliable reports and in the quick sharing of information with other sectors of the company.