O GERENCIAMENTO DE PROJETOS COMO ESTRATÉGIAS DE MEDIAÇÃO E GESTÃO DE CONFLITOS NO AMBIENTE ESCOLAR

Abstract

The interpersonal relationships and the heterogeneity of opinions that exist in the school environment instigates the existence of several conflicting situations, so there is a need to find mechanisms to mediate conflicts in order to resolve them. pertinent medium. In view of this, this article aims to discuss project management as a strategic tool in conflict management and mediation with a focus on the school environment. This study discusses concepts such as conflicts, conflict mediation and project management as a conflict mediation strategy. The methodology used for this purpose is part of descriptive research with a qualitative approach based on bibliographic research. Supporting the disclosure of the concepts presented here, it can be inferred that project management as a way to mediate school conflicts promotes an adequate space for dialogue, conflict resolution and consequently provides a culture of peace.