AUTOMAÇÃO ROBÓTICA DE PROCESSOS DE GERENCIAMENTO DE DOCUMENTOS FISCAIS: UM ESTUDO DE CASO

Abstract

This paper presents the development and implementation of a Robotic Process Automation (RPA) solution in the administrative environment of the company São Salvador Alimentos, focusing on the management of tax documents. The research was motivated by the need to optimize repetitive manual processes, aiming at greater operational efficiency and reduction of the execution time of activities. The methodology employed was based on the analysis of the existing workflow and the development of an automated solution, using RPA technologies. The results obtained demonstrate significant gains in productivity, accuracy and savings in human resources, evidencing the relevance of digital transformation in corporate administrative processes. The study proves the effectiveness of the implementation of technological solutions as a response to the growing demands for operational efficiency in the business environment, contributing to the modernization of management processes and to the optimization of capital in strategic activities.