A IMPORTÂNCIA DA GESTÃO DE RH NAS PEQUENAS E MÉDIAS EMPRESAS

Abstract

Small and medium-sized companies are increasingly playing a significant role in the Brazilian market. In order for the growth of these companies to gain prominence over competitors, guaranteeing the productivity and quality of their various services, it is necessary that the people management is the main guide in the development of the organization, thus ensuring its stability. The objective of this paper was to demonstrate the importance of HR management for the development of small and medium-sized enterprises, as well as the verification of ARH practices consolidated in these companies. For this, the methodology used was the field research carried out in six pharmacies in the municipality of Ipameri-Go. The data collection was carried out by means of a questionnaire answered by the respondents of the companies investigated. The study was characterized as being explanatory of a quantitative and descriptive approach. As main results, we noticed the lack of some benefits in companies, such as participation in the results and the basic basket, and we also observed, the deficiency of medical care, the subsystem program of career plan / positions and salaries and the level of training and development for all positions / functions in the organization. On the other hand, the result allowed us to measure the degree of operation of the actions of the human resources sector in pharmacies, inferring that the processes that compete in this sector happens in their great part in an effective and sustainable way. In addition, we observe the high degree of knowledge of the respondents about the companies surveyed, presenting the managerial and strategic training.