APLICAÇÃO DE SISTEMAS DE GESTÃO DE QUALIDADE NO PROCESSO PRODUTIVO DE EMBALAGENS METÁLICAS

Abstract

Based on this internship experience report, presented in the Quality Control area of a metal packaging company located in the southwestern Goiás region, the aim is to address the theoretical and practical experience acquired during the internship conducted from October 2023 to June 2024. The study focuses on analyzing quality control in the metal packaging industry and the importance of ISO 9001:2015 certification in standardizing and ensuring product quality. The activities performed included equipment calibration, document updating and creation, and complaint analysis. The implementation of a cross-checking process significantly improved calibration management, increasing the accuracy and reliability of the packaging analysis equipment. Document updating and creation also contributed to greater clarity and standardization. Furthermore, the internship provided learning in evaluating indicators and metrics, allowing for more informed and evidence-based decision-making. Ultimately, the practical experience highlighted the relevance of applying theoretical concepts in a real-world setting, demonstrating the positive impact of the improvements implemented and the importance of internships in the formation of qualified professionals. Keyword: standardization; metal; efficiency; indicators.