CLIMA ORGANIZACIONAL: INVESTIGAÇÃO E DIAGNÓSTICO EM UM SUPERMERCADO NO NORDESTE GOIANO

Abstract

The organizational climate diagnosis is considered a powerful technique to identify factors related to organizational life and is widely used to create strategies to make the workplace more pleasant. The work proposes a descriptive-exploratory research, through a case study, with the objective of verifying how employees perceive the organizational climate in a supermarket, located in the northeast region of Goiás. Data were collected using a questionnaire, applied to eleven employees who work in the organization, fifty closed questions, subdivided into eight topics about the climate. The responses point mainly to dissatisfaction with recognition, need for incentives, lack of training and feedback. But cooperation stands out as a positive item, that is, employees work together to achieve goals. It is advised that the organization prepare an analysis and description of positions and promote training.