DIRETRIZES DE ACESSIBILIDADE EM WEBSITES DE COMÉRCIO ELETRÔNICO PARA USUÁRIOS CEGOS

Abstract

The book presents accessibility guidelines on e-commerce websites for blind users. In total, 26 accessibility guidelines on e-commerce websites for blind users are presented, separated into three categories, namely: guidelines for the home page, guidelines related to searching for a product and, finally, guidelines on purchasing procedures. Accessibility guidelines on e-commerce websites were validated through testing with blind users. It should also be noted that the suggested accessibility guidelines are not intended to remedy all the difficulties encountered by blind users on e-commerce pages or to solve accessibility problems, but represent an alternative contribution to accessibility on e-commerce websites, promoting the inclusion of blind users and providing autonomy so that they can make their purchases with the lowest possible level of difficulty.