A IMPORTÂNCIA DA TECNOLOGIA DA INFORMAÇÃO NA GESTÃO EMPRESARIAL: UM ESTUDO DE CASO NO INSTITUTO FEDERAL GOIANO - CAMPUS URUTAÍ

Abstract

Information and Communication Technologies (ICT) are an excellent business management tool that positively assists in the development and viability of organizations. ICTs add value to operational and business management activities in general and allow companies to obtain competitive advantages, remain in the market and focus on the business. Information and communication technologies are part of the emerging technologies that refer to the use of computer means to store, process and disseminate all types of information in the different units or departments of any organization. Using ICTs efficiently, the business manager can obtain competitive advantages, but it is necessary to find correct procedures to keep them constant, as well as taking into account their usability and their operational ease, in addition to the reliability of their action resources for the needs. of the organization. ICTs are an important tool in business, but implementing an information system does not guarantee that the results will be obtained automatically or in the long term. Many factors intervene in the implementation of an information system, one of the main ones being the human factor. It is foreseeable that, in a situation of change, staff will be reluctant to adopt the new procedures or to develop them in full and in accordance with the guidelines that have been established. In this sense, this study aims to discuss the importance of Information Technology in business management. The methodology is of a bibliographic qualitative and quantitative nature. A questionnaire was applied to find out how IF Goiano managers work with the Information Technology resources at the Urutaí Campus. The results show that information and its timely and reliable obtaining through information systems for business management is the key to management success, which is the fundamental basis and support for top management in decision making. Hence the need for an organization to implement a reliable Management Information System